Privacy Policy

Introduction

The Painters London ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or engage our services.

Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, telephone number, and property address
• Project Information: Details about your property, design preferences, and requirements
• Technical Data: IP address, browser type, and usage data collected via cookies
• Communications: Records of correspondence between you and our studio team

How We Use Your Information

We use your personal information to:

• Respond to consultation enquiries and provide quotations
• Deliver our painting and decorating services
• Send project updates and relevant communications
• Improve our website and services
• Comply with legal obligations

Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Your information is stored securely and accessed only by authorised personnel who require it to perform their duties.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Project records are typically retained for seven years following completion.

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Restrict processing of your personal data
• Object to processing of your personal data
• Data portability

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use essential cookies for site functionality and analytical cookies to understand how visitors interact with our website. You may disable cookies through your browser settings, though this may affect site functionality.

Third-Party Services

We may share your information with trusted third parties who assist us in operating our website and conducting our business, provided they agree to keep your information confidential. We do not sell, trade, or transfer your personal information to outside parties for marketing purposes.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

The Painters London
Email: studio@thepainterslondon.co.uk
Telephone: +44 7387 771 355

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes.